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NOW HIRING |
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Modernize the systems that power talent
Enterprise Applications &
IT Support Engineer
Help build an integrated enterprise IT support model that makes critical talent, learning, language, compliance, selection, and performance services work better—together.
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Job Code08022026-003912-NW1769-01
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SalaryUp to $270K
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LocationChantilly, VA
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ClearanceTOP SECRET W/ POLYGRAPH
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BUILD Java, web services & APIs
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MODERNIZE UX/UI & enterprise systems
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SUPPORT Tier 1, Tier 2 & Tier 3
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The Mission
Support a team building an integrated enterprise IT support model designed to drive efficiencies across the talent space and better address strategic requirements associated with learning, training compliance, foreign-language development and retention, job advertisements, selection, and performance.
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What You Will Champion
Bring technical depth, service leadership, and a user-first mindset to every stage of the enterprise application lifecycle.
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Design & Deliver Analyze, document, develop, and modernize web applications, services, databases, and APIs—with hands-on Java development. |
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Secure & Support Lead the accreditation lifecycle and manage service delivery across Tier 1, Tier 2, and Tier 3 support. |
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Improve & Sustain Advance UX/UI, accessibility, agile delivery, documentation, patching, licensing, and version administration. |
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Mandatory Qualifications |
- Demonstrated experience implementing industry best practices and technical solutions consistent with accessibility standards and agile methodology.
- Demonstrated experience recommending solutions that deliver business value, improve UX/UI, reduce O&M, increase quality and delivery speed, and transform or modernize web-based applications, systems, and services.
- Demonstrated experience analyzing and documenting web-based applications, systems, services, and their interfaces—including databases and web services/APIs—to support future-development decisions.
- Demonstrated experience developing web-based applications, systems, services, and associated database and web service/API interfaces. This experience must include Java development.
- Demonstrated experience across the full accreditation lifecycle.
- Demonstrated experience managing Tier 1, Tier 2, and Tier 3 support through service management systems.
- Demonstrated experience developing IT support documentation, including SOPs, digital IT workflows, knowledge-base content, pre- and post-deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
- Demonstrated experience developing and maintaining enterprise software, including license renewals where applicable, patching, and version-update administration.
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Desired Experience
- Working with Sponsor and partner IT organizations.
- Supporting learning applications.
- Supporting language, compliance, and performance-management applications.
- Working with commercial off-the-shelf (COTS) products.
- Applying cloud technologies.
- Working with networking and platform-hosting technologies.
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Benefits Designed Around You
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Health & WellnessMedical, Dental, Vision, Health Savings Account and more. |
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Life & CommunityPaid Time Off, Holidays, Social Events, Employee Assistance Program and Team Building. |
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Growth & Rewards401K, Tuition Assistance, Annual and Referral Bonuses. |
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Ready to Strengthen the Enterprise?
Bring your Java development, service leadership, and enterprise application expertise to a team transforming how mission-critical talent technology is delivered and supported.
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Dezign Concepts, LLC
Main Number: 1-888-663-2690 | [email protected] | www.dezign-concepts.com
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